Shipping Policy

OUR SHIPPING PARTNERS:

Custom-Made Car Mats

Every set of WhipMats car mats is individually crafted to order. Production begins only after your purchase has been confirmed, ensuring that your mats are tailored precisely to your vehicle’s make and model.

Because each set is made specifically for you, the production process typically requires 3–5 business days. This may vary slightly depending on the complexity of your vehicle specifications.


Estimated Timeline for Custom Mats

Production Shipping Total
3-5 business days 6-10 business days 15-20 business days


As a UK-registered company, we are committed to superior coverage, premium materials, and precise fitment. 

Although we operate from the UK, our custom mats are produced and dispatched from our international facility.

Once crafted, your order is shipped directly from our production facility to your address.

Seat Covers, Steering Wheels & Accessories

Products such as seat covers, steering wheel covers, and other accessories are not custom-made.

As these items do not require bespoke manufacturing, they follow a faster processing and fulfillment schedule.

Estimated Delivery Time for Non-Custom Products

Delivery within 10 working days

These products are prepared and dispatched promptly from our fulfillment facility and do not follow the extended custom production timeline of our bespoke mats.


Important: Working Days Defined

Please note that all our timelines are calculated based on Working Days only.

  • Working Days: Monday to Friday.

  • Non-Working Days: Saturday, Sunday, and Public Holidays.

For example, if you place an order on a Friday, the first working day of production will be the following Monday.

Delivery Information

While we aim to meet all estimated delivery timeframes, occasional delays may occur due to circumstances beyond our control, including:

  • Public holidays

  • Customs clearance procedures

  • Courier capacity fluctuations

  • Seasonal demand

  • Weather conditions

Email: help@whipmats.com

We aim to respond within 24 hours (Monday–Friday).

phone: +447988522658

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time)